Basic Info.
Product Description
| Delivery time | 40-60 days after receiving the payment of 40% deposit. |
| Payment | -Irrevocable L/C at sight. |
| Packing | -One set per standard export carton. |
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Feedback
| We sincerely invite you to leave positive feedback to us if you are interested in our products. If you have any questions, please feel free to contact us at any time possible. We will reply as soon as possible. |
| After Sale | Any questions of the production, please let me know directly by email or phone. We can deal with these issues on time, promise give you happy answers. We focused on the after sale. Welcome send any comments to us. |
Sample Shipment:
UPS/DHL/FEDEX/EMS/Your forwarde
1) We usually ship out small cubage sample by quickest express such as UPS,DHL,FEDEX according to customers' destination.
2) For unusual cubage like complete bikes, sevral units of frames, we usually ship out samples by EMS
3) Under EXW price, Cutomers designated their own forwarder to pick up cargos from own warehouse.
4) Under CIF/FOB price, We arrange the shippment to customers' named warehouse, including the local chinese custom clearance, local charges. Customers is reponsable to hanlde the terminal local charges and Custom
After Sales Warranty
1)Quality is our number 1 focus for the entire team.The design, QA & packaging are all done in-house for efficiency and to standardized a high level of quality control.
2)Warranty is 1 years under normal using(not man made damage).All of bikes and bike parts will be tested before shipping.If you received some not working can show the pictures to us or send it back to us to repair or repace.
FAQ:
Q: Where s your company located? How can visit there?
A: Our factory is located in TianJin City China
Q: Can I get sample and how long will it take?
A: Yes. We can supply samples. And you need to pay for the sample and courier. It will take about 34-40 days to finish an order. But the exact time is accordirng to actual situation.
Q: What's the MOQ?
A: Our MOQ is 200 pcs.
Q: Can I have my own customized product?
A: Yes, Your customzed requirements for color, logo,design, package, caron mark, your language manual etc, are very welcome.
Q: Can I mix the models in one container?
A: Yes, Different models can be mixed in one container.
Q: What is the payment terms?
A: T/T, L/C at sight.
Q: How does your factory carry out quality control?
A: We attach quality control certificate for every part of our product.